IT Support Pricing
Ticketless, responsive IT support for UK SMEs
Unlimited remote support with a guaranteed 2-hour response, delivered by a friendly UK-based team that feels like part of yours.
Simple, transparent pricing
Unlimited Remote Support
- Unlimited helpdesk (phone & email)
- Guaranteed 2-hour response
- Monitoring, patching & updates
- Microsoft 365 administration
- Starter/leaver management
Volume Pricing (10+ users)
- Same coverage as Unlimited Remote
- Flexible scaling as you grow
- Clear SLAs & escalation
Minimum Monthly Charge
Prices exclude VAT and are subject to scope.
Why businesses choose our ticketless support
- Faster resolutions — speak to an engineer straight away.
- Personal service — same friendly team who know your setup.
- Less admin — your people focus on work, not forms.
- Proactive & secure — monitoring and patching prevent issues.
What’s included
- Unlimited remote helpdesk
- Proactive monitoring & patching
- Microsoft 365 administration
- Starter/leaver management
- Device setup & updates
- Backup & DR guidance
Our IT Services
Managed IT Support
End-to-end IT care, including helpdesk, proactive monitoring, and system management to keep your business running smoothly.
Cyber Security
Protect your business with advanced security solutions: threat detection, endpoint protection, compliance, and staff training.
Cloud Services
Scalable cloud hosting, backups, Microsoft 365, and seamless cloud migration for productivity and resilience.
Connectivity
Fast, reliable business broadband, leased lines, and network optimisation to keep your teams connected without interruption.
Telephony
VoIP and unified communication solutions designed for flexibility, scalability, and better team collaboration.
IT Consultancy
Strategic IT advice, audits, and planning to help SMEs scale securely and align technology with business goals.
Talk to an expert
Prefer a quick chat? We’ll help you pick the right option in minutes.
Phone: 01530 414 409 • Email: sales@digital-os.co.uk