About us
Family Owned. Nationally Recognised.
Helping organisations improve the way they print, communicate, connect and work through dependable workplace technology and long-term personal service.
Built on Service, Relationships and Long-Term Thinking
Digital Office Group was founded by Group Managing Director John McPhillips and has grown from a specialist Xerox dealership into a complete workplace technology provider.
Since 1994, our business has developed by listening to customers, investing in our people and introducing services that solve real workplace challenges.
Today, we support organisations with office print, managed IT, cyber security, telecoms, business mobile, connectivity, CCTV, software and document workflows.
Our approach remains personal. We aim to understand each organisation, recommend practical solutions and build relationships that continue long after the initial installation.
A Complete Workplace Technology Provider
One trusted supplier for the technology your employees use every day.
We bring together print, IT, communications, connectivity and document solutions so customers can reduce supplier complexity and receive joined-up support.
Print and Copy
Office printers, multifunction devices, production equipment, managed print, repairs and print-management software.
Managed IT Services
IT support, Microsoft 365, networks, cloud services, backup, monitoring and outsourced technical support.
Cyber Security
Endpoint protection, managed security, backup, email security, vulnerability management and cyber consultancy.
Telecoms
Cloud VoIP, Microsoft Teams Phone, call routing, business handsets and multi-site communications.
Connectivity
Business broadband, leased lines, Wi-Fi, resilient connectivity and 4G or 5G backup options.
Business Mobile
Mobile contracts, SIM-only services, data SIMs, handsets and ongoing account management.
CCTV and Security
Commercial CCTV, surveillance, ANPR, perimeter protection and secure remote viewing.
Document Solutions
Document scanning, digital archiving, workflow improvement and secure information storage.
Business Software
PaperCut, secure print release, document workflows and software designed to improve workplace productivity.
Technology Designed Around Your Organisation
We do not believe in forcing every customer into the same package or platform.
Before making a recommendation, we aim to understand your current systems, employees, locations, contracts, operational challenges and future plans.
This allows us to design solutions around genuine business requirements rather than simply replacing equipment or adding unnecessary services.
Our approach is built around:
- Understanding your existing environment
- Identifying unnecessary cost and complexity
- Recommending practical improvements
- Supporting implementation and migration
- Providing ongoing technical support
- Reviewing services as your business changes
Built for Long-Term Customer Relationships
Our growth has been built on repeat business, customer retention and a commitment to dependable service.
More Than Three Decades of Progress
From a specialist copier business to a complete technology partner.
The Business Journey Begins
John McPhillips begins his business journey in Yardley, Birmingham, building experience in office technology and customer support.
The Copier Agency Ltd Is Established
The company is formally established as a Xerox Concessionaire, creating the foundations of the business known today as Digital Office Group.
National Recognition
The business receives a UK Xerox Concessionaire of the Year award for outstanding performance.
Relocation and Rebrand
The business relocates to Ashby-de-la-Zouch and becomes Digital Office Systems Ltd.
A Second National Award
Digital Office receives a second UK Xerox Concessionaire of the Year award, reflecting continued customer and commercial success.
A Broader Technology Business
The company grows beyond its print heritage, developing managed IT and telecoms services alongside its established print operation.
Tetra Communications
Tetra Communications is introduced as the specialist communications arm of Digital Office Group, covering telecoms, business mobile and connectivity.
A Complete Workplace Technology Provider
Digital Office Group supports organisations throughout the UK with print, IT, cyber security, telecoms, mobile, connectivity, CCTV and document solutions.
Our Company Values
The principles that guide how we support customers, colleagues and partners.
Retention
We focus on building lasting relationships with customers, colleagues and suppliers rather than pursuing short-term transactions.
Commitment
As a second-generation family business, we remain committed to continuing a culture of personal service and customer care.
Understanding
We take time to understand organisations at every level, from small businesses and charities to large multi-site companies.
Forward Thinking
We continue to evolve, adding new technology and expertise where it can provide meaningful value to our customers.
Structured, Responsible and Customer Focused
Our certifications reflect the standards we aim to apply across customer service, internal processes and information security.
They support a more structured approach to service delivery, risk management, documentation and continuous improvement.
Quality Management
A structured commitment to quality, customer satisfaction and continual improvement.
Information Security
A recognised framework for managing information-security risks and protecting business data.
Experienced People Who Care About the Result
Our team includes account managers, engineers, technical specialists, support staff and operational professionals working across print, IT and communications.
We invest in skills, manufacturer training and product knowledge so our customers receive clear advice and dependable support.
The strength of our business comes from people who understand both the technology and the importance of providing a helpful, responsive service.
Build Your Career with Digital Office Group
Join a growing technology business where your development, ideas and contribution matter.
We offer opportunities across sales, engineering, managed IT, telecoms, administration, service and customer support.
Whether you are beginning your career or bringing experience into a new role, we aim to provide an environment where people can develop professionally and personally.
Why join Digital Office Group?
- A growing family-owned business
- Opportunities across several technology divisions
- Professional training and development
- A collaborative and supportive team
- Exposure to leading technology brands
- Opportunities to progress as the business grows
Why organisations work with us
- Family-owned and established in 1994
- Long-standing customer relationships
- National service capability
- Local account management
- Experienced technical specialists
- Print, IT and telecoms under one group
- ISO 9001 and ISO 27001 certified
- Solutions tailored to each organisation
- Support for small businesses and large organisations
- One supplier for wider workplace technology
Small Enough to Care. Large Enough to Deliver.
Our scale allows us to provide personal account management while still supporting larger organisations, complex technology estates and customers operating across multiple UK locations.
We aim to make workplace technology easier to understand, easier to manage and more dependable.
Whether you need one service or want to consolidate several suppliers, our team can review your current position and explain the options available.
Looking for a Long-Term Technology Partner?
Talk to Digital Office Group about your print, IT, cyber security, telecoms, connectivity, mobile or document requirements. We will take time to understand your organisation and recommend a practical way forward.