Wideformat Print Service Contractsin Managed Services
Wide Format Printer Service, Repair & Maintenance Contracts
As one of the largest providers for large format printers in the UK, Digital Office provides a range of onsite repair services for large format printers and scanners. All engineers are fully trained and manufacturer certified to the highest levels.
Supporting and maintenaning customer equipment across the UK, we guarantee all repairs and replacement consumables use original manufacturer parts only.
Our “Ink Inclusive Service Plan” for Canon Wide Format devices is all-inclusive; covering the cost of all engineering time, all ink cartridges and consumable parts including media cutting blades and print heads. Budgeting is made easy and the cost is controlled by a simple charge for each millilitre of ink used.
Pay as you go ink inclusive large format service contracts
MYLFP has been designed to offer the optimum level of service & support for your large format printer. This service has been specifically designed & built for Canon large format printers only.
Varied Contract Periods
Service contracts are available in 1, 2, 3, 4 or 5 years cover to match your requirements.
The innovative, non-intrusive software from Canon sends regular readings to a Cloud server. This allows us to monitor your printer for you.
Just like a copier service agreement, the ink inclusive service agreement includes all labour, parts and consumables for the entire term. (excludes paper)
Ink on demand
The Canon monitoring software tells us when your inks are low & we will send new inks when required. Ink is billed in arrears and you only pay for the ink you have used.
The Canon monitoring software sends us automatic alerts. This system allows us to monitor your printers performance, see errors & warnings in real time. Our support team can also see a list of any problems you may have encountered in the past, this helps to improve service response times.
Key printer parts are monitored for performance which allows us to action any required preventative maintenance – faults fixed before they occur.
Canon Wide format printer support and maintenance
MyLFP has a team of engineers located around the UK and boasts unparalleled experience when it comes to Canon Wide Format Printers. This national network of strategically placed, experienced and fully trained engineers is fully committed to delivering the highest levels of customer service and ongoing technical support for your Canon printer.
Our aim is to create new values in the support of your printers with our friendly, fast and efficient technical support team. To provide top quality support for our customers and more often than not we get our customers back up and running with a simple telephone support call. A web based Service Portal reports live information allowing calls to be tracked via the partner involved or direct if required.