Services

Wideformat Print Service Contracts

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Digital Office Systems

Phone : +44 (0)1530 414 409
Adress : Ivanhoe Business Park, Smisby Road
Postal code: LE65 2AB
City: Ashby-de-la-Zouch
Opening hours:

Monday to Friday 9:00 - 5:00

Granite House Ivanhoe Business Park Ashby De La Zouch Leicestershire LE65 2AB
 

Wide Format Printer Service, Repair & Maintenance Contracts

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As one of the largest providers for large format printers in the UK, Digital Office provides a range of onsite repair services for large format printers and scanners. All engineers are fully trained and manufacturer certified to the highest levels.

Supporting and maintenaning customer equipment across the UK, we guarantee all repairs and replacement consumables use original manufacturer parts only.

Our “Ink Inclusive Service Plan” for Canon Wide Format devices is all-inclusive; covering the cost of all engineering time, all ink cartridges and consumable parts including media cutting blades and print heads. Budgeting is made easy and the cost is controlled by a simple charge for each millilitre of ink used.

MYLFP has been designed to offer the optimum level of service & support for your large format printer. This service has been specifically designed & built for Canon large format printers only.

Varied Contract Periods

Service contracts are available in 1, 2, 3, 4 or 5 years cover to match your requirements.

Monthly Billing

The innovative, non-intrusive software from Canon sends regular readings to a Cloud server. This allows us to monitor your printer for you.

Comprehensive Cover

Just like a copier service agreement, the ink inclusive service agreement includes all labour, parts and consumables for the entire term. (excludes paper)

Ink on demand

The Canon monitoring software tells us when your inks are low & we will send new inks when required. Ink is billed in arrears and you only pay for the ink you have used.

Service monitoring

The Canon monitoring software sends us automatic alerts. This system allows us to monitor your printers performance, see errors & warnings in real time. Our support team can also see a list of any problems you may have encountered in the past, this helps to improve service response times.

Key printer parts are monitored for performance which allows us to action any required preventative maintenance – faults fixed before they occur.

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