DO IT
Managed IT Support, Clearly Priced
From lightweight IT support to security-led managed services — choose the level that fits your business.
View Managed IT ServicesFixed Monthly Pricing
UK-Based Support
Security-First Options
No Hidden Costs
Service Tiers
Micro IT Support
£15 / user / month
- Remote support only
- 48–72hr response
- Managed antivirus
- M365 setup & resets
- MFA enforcement
- Basic asset list
IT Core
£27–£32 / user / month
- RMM monitoring
- OS & app patching
- M365 management
- Conditional access
- Onboarding & offboarding
- Documentation
IT Plus ⭐
£39–£45 / user / month
- Endpoint & M365 backup
- Email security
- EDR-lite protection
- Quarterly reviews
- Vendor liaison
- Priority support
IT Secure
£55–£65 / user / month
- Advanced EDR
- Password manager
- Security training
- Vulnerability scans
- Security reporting
- Priority SLA
Break / Fix & Pay-As-You-Go
| Service | Rate | Notes |
|---|---|---|
| Remote Support | £85/hr | Best effort |
| On-Site Support | £100/hr | No proactive services |
⚠ No responsibility for security, backups, or uptime.
Prepaid Support Blocks
| Block | Hours | Price | Effective Rate |
|---|---|---|---|
| Small | 5 | £400 | £80/hr |
| Medium | 10 | £750 | £75/hr |
| Large | 20 | £1,400 | £70/hr |
- No SLA
- No monitoring or security
- Remote support only
- Time tracked via PSA
Not Sure Which Tier Fits?
Book a free IT review and we’ll guide you — no pressure.
Book Free IT Review