IT Break Fix & Block Hour Support

Break / Fix & Hourly IT Support for Small Businesses

Flexible, pay-as-you-go IT support for small businesses across Nottingham, Derby, Leicester, Lincoln and the wider East Midlands. No contracts. No monthly commitment.

Who Break / Fix is for

  • Small businesses with minimal IT needs
  • Startups and micro businesses
  • Businesses without an internal IT team
  • Companies needing occasional or overflow IT support
  • Out-of-hours or ad-hoc IT assistance

How Break / Fix works

  • No contracts or monthly fees
  • Pay only for the time used
  • Remote and on-site IT support available
  • Best-effort response (no SLA)
  • No proactive monitoring or security management
  • Time tracked via PSA system

Hourly Rates

£85 per hour (remote)

£100 per hour for on-site support

  • Remote IT support – £85 per hour
  • On-site IT support – £100 per hour (travel may apply)
  • No guaranteed response times

Prepaid Support Blocks:

  • 5 hours – £400 (£80 per hour)
  • 10 hours – £750 (£75 per hour)
  • 20 hours – £1,400 (£70 per hour)
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