Disaster Recovery Services
in Managed IT ServicesDigital Office Systems
Monday to Friday 9:00 - 5:00
Business Disaster Recovery Services
Protect your business from data loss, ransomware, hardware failure and major system disruption with a practical disaster recovery strategy from Digital Office Group.
We help organisations protect critical systems, maintain secure backups and recover essential data and services as quickly as possible when something goes wrong.
Book a Free Disaster Recovery ReviewPrepare Your Business Before Disaster Strikes
Technology failures can affect any organisation. A cyber attack, accidental deletion, hardware fault, power failure or cloud account compromise can quickly make important systems and data unavailable.
Disaster recovery focuses on restoring the systems, applications and information your business needs to continue operating.
Digital Office Group can review your current arrangements, identify recovery gaps and implement backup and recovery solutions as part of our wider managed IT services.
Our disaster recovery services can include:
- Business continuity and recovery reviews
- Microsoft 365 backup
- Server and file backup
- Cloud backup services
- Ransomware recovery planning
- Backup monitoring and alerting
- Data restoration support
- Recovery testing
- Recovery time planning
- Incident response coordination
What Can Cause a Business IT Disaster?
A disaster does not need to involve a major fire or flood. Any incident that makes important systems or data unavailable can create serious disruption.
Ransomware
Malicious software may encrypt files, servers and connected systems, preventing employees from accessing critical information.
Accidental Deletion
Employees may delete important files, folders, emails or cloud data that later needs to be recovered.
Hardware Failure
Failed servers, storage devices or network equipment can make important systems unavailable without warning.
Account Compromise
A compromised user or administrator account may be used to delete, alter or steal business information.
Software Corruption
Application faults, failed updates or database corruption can damage files and prevent systems working correctly.
Site Disruption
Fire, flooding, power failure, theft or loss of connectivity may prevent employees accessing a business location.
Managed Backup for Business Data
Backup creates a separate recovery copy of important business information. This can help restore files and systems when the original data is deleted, corrupted, encrypted or otherwise unavailable.
Effective backup requires more than installing software. Jobs should be monitored, failures investigated, retention configured correctly and recovery tested.
We can manage backup services for Microsoft 365, servers, files and other agreed business systems.
Managed backup can include:
- Backup solution design
- Microsoft 365 data protection
- Server and file backup
- Cloud backup storage
- Automated backup schedules
- Retention configuration
- Failed backup investigation
- Backup alert monitoring
- Data restoration assistance
- Regular recovery reviews
Microsoft 365 is not a complete backup strategy
Cloud services provide resilient infrastructure, but businesses can still lose information through accidental deletion, malicious activity, compromised accounts and retention limitations.
Independent backup provides an additional recovery point outside the live Microsoft 365 environment.
Microsoft 365 Backup and Recovery
Email, OneDrive, SharePoint and Teams data can be business-critical. If information is deleted or compromised, employees may need to recover it quickly.
We can provide managed Microsoft 365 backup designed to protect cloud information independently from the live tenant.
This can be combined with our wider Microsoft 365 support services.
What Microsoft 365 Data Can Be Protected?
Exchange Online
Protect user mailboxes, folders, messages, contacts and calendar information.
OneDrive
Protect individual users' cloud files and folders against deletion or corruption.
SharePoint
Protect shared document libraries, sites and important business files.
Microsoft Teams
Protect supported Teams data and the SharePoint content connected to collaboration spaces.
Server Backup and Recovery
Servers may host files, applications, databases and other systems that are essential to business operations.
We can design and manage backup arrangements based on the importance of each server, how often data changes and how quickly the organisation needs to recover.
Recovery planning should consider whether a complete server must be restored or whether individual files, folders or application data may need to be recovered.
Server recovery planning can include:
- Physical and virtual servers
- File and folder recovery
- Application and database protection
- Local and cloud backup options
- Backup encryption
- Off-site storage
- Retention planning
- Recovery testing
- Monitoring and alert management
- Replacement server planning
Ransomware Recovery Planning
Ransomware can spread across connected systems and encrypt both live data and poorly protected backup locations.
Separate Backup Copies
Maintain recovery copies that are appropriately separated from live systems and everyday user access.
Endpoint Protection
Reduce the risk of ransomware through advanced protection, managed updates and secure configuration.
24/7 Threat Monitoring
Add continuous analyst-led investigation through our Managed Detection and Response service.
Incident Containment
Isolate affected devices and accounts to help reduce the spread of malicious activity.
Recovery Priorities
Identify which systems and data must be restored first to support essential business operations.
Recovery Testing
Confirm that protected information can be restored rather than assuming every backup job is usable.
Recovery Time and Recovery Point Objectives
A disaster recovery plan should define how much data the business can afford to lose and how quickly important systems need to return.
These requirements influence the backup frequency, technology, storage and recovery solution needed.
Two important recovery questions
Recovery Point Objective: How much recent data could the organisation afford to lose?
Recovery Time Objective: How quickly must a system or service be restored after disruption?
Example Recovery Priorities
| System or Data | Business Impact | Potential Recovery Priority |
|---|---|---|
| Email and communication | Employees cannot communicate effectively with customers and suppliers | High |
| Shared business files | Employees cannot access documents, customer information or operational records | High |
| Finance systems | Billing, payments and financial processing may be disrupted | High or medium depending on timing |
| Archived information | Historical information is unavailable but immediate operations may continue | Medium or lower |
| Non-critical applications | Some employees are affected but essential services remain available | Lower |
Backup Monitoring and Recovery Testing
A backup is only useful if the data is complete, accessible and recoverable when required.
Daily Monitoring
Review backup alerts and identify jobs that have failed, missed or completed with warnings.
Failure Investigation
Investigate storage, connectivity, authentication and application problems affecting backup jobs.
Restore Testing
Test representative files or systems to confirm that protected information can be recovered.
Capacity Reviews
Monitor backup storage and retention to ensure the service continues to meet the organisation’s needs.
A disaster recovery plan may include:
- Critical systems and business services
- Recovery priorities
- Backup locations and technologies
- Recovery time expectations
- Internal contacts and responsibilities
- Supplier contact information
- Cyber incident escalation
- Remote-working arrangements
- Manual workarounds
- Testing and review schedules
Business Continuity and Disaster Recovery Planning
Backup is only one part of a wider recovery strategy. Your organisation should also consider how employees will communicate, access systems and continue essential work while recovery takes place.
We can help identify critical technology dependencies and create a practical plan for responding to major disruption.
Disaster recovery planning can work alongside our outsourced IT support and cyber security services.
How We Build Your Disaster Recovery Solution
1. Discovery
We identify your critical users, systems, data, locations and current backup arrangements.
2. Risk Review
We assess potential failures, weaknesses and gaps that may affect recovery.
3. Design
We recommend suitable backup, retention, monitoring and recovery options.
4. Deployment
Agreed backup and recovery services are installed, configured and documented.
5. Ongoing Management
Backup jobs are monitored and the recovery approach is reviewed as your business changes.
Who Needs Disaster Recovery Services?
Disaster recovery support is suitable for:
- Small and medium-sized businesses
- Organisations using Microsoft 365
- Companies running local or cloud servers
- Multi-site businesses
- Professional services firms
- Legal and financial organisations
- Charities and not-for-profit organisations
- Manufacturing and engineering businesses
- Companies concerned about ransomware
- Organisations reviewing cyber insurance or compliance
Every organisation has critical data
Even a small business may rely on email, customer records, financial information and shared files to continue operating.
Disaster recovery should reflect the real impact of losing access to that information rather than focusing only on company size.
Why Choose Digital Office Group?
Digital Office Group combines backup and recovery expertise with wider support across IT, Microsoft 365, cyber security, networks and connectivity.
As a family-owned business established in 1994, we support organisations across the Midlands and throughout the UK.
Our wider capability allows us to support your organisation from initial backup design through to incident containment, system restoration and ongoing IT management.
Why work with us?
- Family-owned and established in 1994
- ISO 9001 and ISO 27001 certified
- Experienced UK-based technical team
- Microsoft 365 backup expertise
- Server and cloud backup options
- Managed monitoring and alerting
- Cyber security and MDR services
- Practical recovery planning
- Remote and on-site support
- One supplier for wider business technology
Disaster Recovery Services FAQs
What is disaster recovery?
Disaster recovery is the process of restoring important IT systems, applications and data following a cyber attack, hardware failure, accidental deletion or other major disruption.
What is the difference between backup and disaster recovery?
Backup creates recovery copies of data. Disaster recovery covers the wider process of restoring systems, prioritising services and returning the organisation to normal operation.
Does Microsoft 365 include complete backup?
Microsoft 365 provides resilient cloud services and retention features, but independent backup can provide additional protection against deletion, compromise and retention limitations.
Can you back up Microsoft 365?
Yes. We can provide managed backup for supported Microsoft 365 services including Exchange Online, OneDrive, SharePoint and Teams-related data.
Can you back up our servers?
Yes. We can design and manage backup services for supported physical and virtual servers, files, applications and databases.
Will backup protect us from ransomware?
Backup can provide a recovery option following ransomware, but it should be combined with endpoint security, patching, access controls and active threat monitoring.
How often should data be backed up?
The correct frequency depends on how often data changes and how much recent information the organisation could afford to lose.
Do you monitor backup jobs?
Yes. Managed backup can include alert monitoring, failure investigation, storage reviews and ongoing technical support.
Do you test data recovery?
Recovery testing can be included to confirm that representative files, systems or data can be restored successfully.
What is a recovery time objective?
A recovery time objective defines how quickly a system or service should be restored after an incident.
What is a recovery point objective?
A recovery point objective defines the maximum amount of recent data the organisation could afford to lose.
How much do disaster recovery services cost?
Pricing depends on the amount of data, number of users and systems, backup frequency, retention, storage and required recovery times. We can review your environment and provide a clear proposal.
How Quickly Could Your Business Recover?
Arrange a free disaster recovery review with Digital Office Group. We will assess your current backups, critical systems and recovery risks and explain how your organisation can improve resilience.
Book Your Free Disaster Recovery Review