A managed print service contract allows you greater control of your printing, saving money and boosting productivity and efficiency in the long run. It also allows greater document security and to be more environmentally friendly. With a service contract you have control of the total cost and optimisation of your printing device.
Usually a managed print service contract is offered along side the lease of your print device. Digital Office’s service contracts ensure your technology will be maintained throughout the term of your agreed period. This allows your business to maximise the devices use.
What Is included in a Managed Print Service Contract
We set an agreed “cost per copy” for both colour and mono. Prices will vary depending on whether you are printing A3 or A4. The cost per copy charge includes: preventative maintenance, service engineer call outs, emergency repairs, all spare parts and consumables such as black and coloured toners.
Service contract lengths
Managed print service contract agreements are typically over 3 – 5 year terms, laterally running with your leasing contract. Print agreements are generally integrated into one contract – meaning you only have one monthly payment.
Photocopier Breakdown Recovery
A machine breakdown can be disastrous to any workplace, if your device is an MFP there is the possibility of one or all three functions being out of use. Technicians are on hand to minimise downtime by maintaining equipment with preventative strategies. Following a logged call, service engineers operate on a target time of 4-hours. This ensures all of our customers have maximum up time.
Digital Office have service engineers, IT support and customer support all under one roof. This allows us to react to your queries much more efficiently than those relying on 3rd party suppliers. A centralised communication channel allows us to deliver every customer the best possible level of service.
A managed print service contract allows total control over your printing device. Digital Office Group have over 25 years’ experience in all things office technology and printing. We have an excellent team of experienced and dedicated print experts.