Digital Office Services
Digital Office Services is a sister company that runs alongside Digital Office Systems. This is a print service organisation that includes a fleet of our own engineers who service and maintain over 1000 machines Nationwide. Our Midlands location gives us the best access to customers all over the UK, allowing us to achieve unrivalled call out times.
Digital Office Service Engineers
All of our engineers are qualified and trained to service equipment from manufacturers such as Samsung, Canon, Oce and Rowe. Digital office engineers regularly attend training provided by world leading brands, this allows us to keep up to date with the latest technology in the market no matter the printer brand or model.
We pride ourselves in customer care and service excellence. Regardless of your equipment being owned or leased from other suppliers we are still able to offer service contracts on these devices.
Digital Office Service, Maintenance and Repair
Digital Office Group offer customers a transparent Managed Print agreement with a “cost per copy” service contract. The cost of your service is agreed at a rate depending on the type and brand of the photocopier as well as your usage level.
DOS Managed Print
- All service calls
- A 4-hour service response
- Parts, supplies, consumable
- Black and coloured toner
- Manufacturers recommended preventative maintenance
- A unique Automatic Toner Re-ordering system
Digital Office Customer Support
We have a dedicated customer support team that gives you an immediate point of contact for logging service calls and answering queries.
Our customer support desk takes away the pain of waiting on international call lines and helps you find the answers you need without consuming valuable time.
Genuine Photocopier Parts, Supplies and Toner
The Digital Office Group guarantee the service and maintenance provided for your technology uses only genuine manufacturer consumables, supplies and parts – purchased directly from them. Genuine brand supplies ensure the reliability, performance, quality and longevity of your print technology.
Having control over our stock of consumables and parts allows us to efficiently amend any possible issues that arise with your equipment, keeping your workflow moving.