support

Support from Digital Office Systems Ltd

There are many ways in which Digital Office Systems Ltd can support you, from day to day account management, network support queries to site relocations.

If you are experiencing problems with your machine the first point of call should always be the support line 0870 900 5501 as machine sevicing is handled by Xerox directly by their team of dedicated engineers who cover the whole of the UK, but should you feel that you are not getting the service you expected, your account manager will be glad to intercede on your behalf. 

Another source of support is the Xerox website http://www.support.xerox.com/go/prodselect.asp?Xlang=en_GB&metrics=HDR where you can find print drivers, docmentation and general knowledge base questions and answers. This site is extremely helpful and may negate the need for an engineer callout and save you time in the long run.

If your issue is related to your PC or net work which your own in house IT support cannot resolve, please contact us and we may be able to resolve issues directly associated with your Xerox device. If need be we can offer a remote support sesion to assist you.